Service Charter

At TCMStrata Coastal we understand that excellence in customer service starts and ends with us, and is dependent upon how we operate, the people we employ, the systems we utilise and the behaviours we engender.

We are committed to excel in all aspects of our service to our clients and will make being a lot owner in an owners corporation managed by us a seamless and enjoyable experience.

Please click the below link to access the current Service Charter for TCMStrata Coastal.

TCMStrata Coastal Service Charter

Contact Us

What Our Clients Are Saying

I'd like to thank you from the bottom of my heart for the work you have passed my way over the past several years. I really appreciated it and I must say that you are most professional (probably THE MOST professional) strata team I have ever worked with! And I mean that.

David L Tradesperson Read More

I wish to pass on our sincere thanks to the management and staff of TCM Strata Coastal at Kingscliff for the professional and friendly service they provide. I would like to commend our strata manager who has been so caring and understanding any issue we may have at our complex. She handles our strata business with such a professional manner and always with a smile and kinds words.

Alan S Committee member Read More

Robyn at TCM Strata Coastal, thank you so much for all the assistance you have given us throughout the year. It is a great pleasure dealing with you. You always display an incredible level of efficiency and professionalism and we are so pleased to continue our relationship with you.

Tracey D Committee member Read More

I am the president of the body corporate for 181 Kennedy Drive Tweed Heads West. No matter how big or how small the problem is it's attended to immediately in a courteous and professional manner. I would highly recommend them as managers. Michael

Michael D Committee member Read More